Shipping + Returns
Mauds House use the MyHermes standard delivery service to send out your order. Please allow up to 2-5 working days for standard delivery (if you require NEXT DAY delivery then please contact customer services via email).
We also offer international shipping and can dispatch our products worldwide. Shipping starts at £15 depending on the weight and size of your order. If you have any queries regarding the cost of shipping to your international address then please get in touch via email to discuss.
Orders are processed daily and dispatched between Wednesday - Saturday during our shop opening hours. Once your order has been processed you'll receive a confirmation email with if applicable a tracking number or reference.
We take the upmost care of putting together your order, should you want any items gift wrapped please contact us to arrange.
If stock is insufficient you'll be contacted and offered an alternative or your order will be refunded in full.
Exchanges are accepted within 14 days of the date the order was placed. We do not offer a free returns delivery service. Returns must arrive back in store in their original condition for any refunds to be authorised, (please note that the same policies apply over the Christmas period).
Mauds House is not responsible for lost, stolen or delayed packages via MyHermes, however we will do as much as we can to resolve any incidents where this may occur to ensure the arrival of your order.
Large Item Standard Delivery